Sorting examples:

• Analysis and introduction - sequential assortment
• Procedural optimization - premium products
• Optimization of incoming goods and job planning
• Reduction of costs for video coding
• Evaluation of sorting technology

Delivery examples:

• Increase in the effective delivery time (reduction of pre- and post-work)
• Centralized / decentralized return processing (in sorting center, depots)
• Number-based accounting for deliverer

Redress examples:

• Delivery of transparent performance data for customers
• Customer-oriented use of the advance preparation
• Use of redress data for complaint management
• Collection of characteristic numbrs and benchmarking for redresses 

Complaint management examples:

• Structuring and optimization of customer-oriented complaint management
• Collection of characteristic numbers for complaint management
• Use of characteristic numbers and statistics for optimizing the overall process

Cross-linking examples:

• Optimization of cooperation between mail service providers
• Optimization of procedures thanks to electronic data exchange with printing service providers and large suppliers
• Outsourcing production through wage sorting
• Increased utilization of manufacturing capacities through wage sorting